June 19, 2020 - DRIVETEST CENTRES - Update​

Visiting DriveTest Centres

To reduce crowding and support new requirements for physical distancing, health checks and enhanced sanitation, most DriveTest centres will serve customers who want to take a knowledge test, exchange a driver's licence and apply for or upgrade a commercial driver's licence based on when they were born. 

People with birthdays between January to June will be allowed to visit a centre the first week of reopening and people with birthdays between July to December will have access to DriveTest services the following week:

Week One - January to June (Birth Month) - June 22-June 27, 2020

Week Two - July to December (Birth Month) - June 29-July 4, 2020

Week Three - January to June (Birth Month) - July 6-July 11, 2020

Access to DriveTest services will continue to alternate weekly until full services are restored.

Plan Your Trip to DriveTest Before You Go

Learn more about available driver testing services, how to access DriveTest centres, and which customers are being served each week at DriveTest.ca. Information will be updated every Monday.

Extended Driver's Licence Status

The Ontario government has extended the validity of all Ontario driver's licences to keep people safe and reduce the need for in-person visits to ServiceOntario and DriveTest centres to contain the spread of COVID-19. No one will lose their licence due to COVID-19.

For more information, please visit https://www.ontario.ca/page/extended-validation-periods.

 

Phase 1

On Monday, June 22, 2020, all 56 full-time DriveTest Centres will reopen for the following transactions:

  • G1 knowledge and vision tests

  • M1 knowledge and vision tests

  • Driver's licence exchanges

    • Out-of-province licences

    • Out-of-country licences (jurisdictions with reciprocal driver's licensing)

    • Out-of-country licences (non-reciprocating jurisdictions)

  • Commercial driver's licence applications and upgrades

    • Knowledge tests

    • Vision tests

    • Medical report submissions

    • Criminal Record and Judicial Matters (CRJM) Check or equivalent document submissions

    • School Bus Driver Improvement Course certificate submissions

  • New Entrant Education and Evaluation Program (NEEEP)/ Commercial Vehicle Operator's Registration (CVOR) Test

  • Commercial road tests (Class A, B, C, D, E, F and Z) at 28 locations across Ontario:

    • Barrie, Belleville, Brampton, Brantford, Burlington, Chatham, Clinton, Cornwall, Downsview, Guelph, Hamilton, Hawkesbury, Kitchener, Kingston, Lindsay, London, Newmarket, Oshawa, Orangeville, Orillia, Ottawa Walkley, Peterborough, Sault Ste Marie, St. Catharines, Simcoe, Sudbury, Thunder Bay and Timmins

 

Phase 2

 Starting on Tuesday, August 4, the following services will be available:

  • Road-testing for G2 driver licences

  • Road-testing for all motorcycle licences

  • Commercial driver road testing will expand to the remaining 22 DriveTest locations across Ontario that road test commercial drivers. 

  • Part-time Travel Point locations will resume driver examination services as locations become available for the public's use.

Phase 3

Starting on Tuesday, September 8, all DriveTest centres and Travel Point locations will be fully operational, including G road-testing services.

Ontario will work with the service provider and with public health officials to ensure that the above dates are appropriate depending on the ongoing COVID-19 outbreak. 

New Health and Safety Protocols

To protect the safety of Ontarians, DriveTest will also require customers to wear face coverings inside centres and during road tests, sanitize their hands when they enter the building and undergo temperature checks before road tests.

All DriveTest staff will wear personal protective equipment when serving customers. Driver examiners will also be equipped with face shields, sanitizer packages and seat covers when conducting road tests.

May 13, 2020

Unfortunately, we still do not have any indication as to when we will physically be able to reopen our centres. We continue to offer virtual training and Safety Seminars as well as online driver training modules. 

Our team is currently sharpening their skills with internal training and we are busy improving our training programs with this time we have been given. KnowledgeSurge will be back stronger than ever! 

We have also created new policies and procedures around COVID-19 and reopening. You can see a summary of those new procedures below:

April 28, 2020

Our next AZ/DZ Melt program begins on May 19th, 2020. If we are still unable to conduct the training in person, we will be offering training virtually with a live instructor.  If you are interested in registering, please call 705-730-1130 or email samantha@knowledgesurge.com. 

We are pleased to now offer Virtual, Safety Seminars! On the first and last Wednesday of each month, we will have a new topic. For the month of May, we are hosting a "Pre-Trip Inspection" Seminar. The cost is $20 per participant for the one hour. If you are interested, please email us at info@knowledgesurge.com.

July 22, 2020

Our MELT program is currently being offered virtually and in cab lessons are taking place. If you are interested in an AZ or DZ program, please give Sam a call at 705-730-1130.

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