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programs - emergency dispatch training solution

The Emergency Dispatch Communications simulator utilizes Voice Over Internet Protocol (VOIP) technology to provide radio and intercom communications between the Operator and Instructor. The interface is adaptable to reflect your locale response agencies and staff. Both push-to talk radio and full duplex landlines can be simulated.

KnowledgeSurge works with you to emulate as near as possible your locale interfaces enabling you to create a realistic and stimulating learning environment. Computer-based instruction is also provided to bring your emergency dispatch training to life.

Voice communications systems for use in simulation and training have typically involved the purchase and support of equipment that uses proprietary, complex and expensive hardware components. Adacel has identified a need for a voice communication system that provides scalability and is simple to install, operate and maintain. ARTT Coms is a VoIP (Voice over Internet Protocol) based multi-channel communications system. The system enables simultaneous radio, telephone, public address and alarms using standard COTS hardware.

ARTT Coms allows radio and telephone operations to be executed between multiple parties over a LAN (Local Area Network) or the Internet. The system can be used as a stand-alone communications simulator or integrated into an existing simulation system.

ARTT Coms latest VoIP technology requires little in the way of computer resources. ARTT Coms can therefore run side by side with the main simulation removing the need for independent voice communications hardware.

 


Features of ARTT Coms include:

  • Advanced flexible communications system using the latest VoIP technology
  • Touch screen interface
  • Record and replay
  • Multicast
  • Up to 100 positions on 10/100 LAN
  • Multiple command pages – air to ground, ground to air, air to air, ground to ground
  • Conferencing
  • User definable frequencies
  • Multiple press to talk features, GUI based, footswitch, user definable
  • Telephony keypad
  • Telephone handset support
  • High fidelity communications
  • Multiple interfaces to accurate portray a communications interface
  • Flexible allocation and re-allocation of resources
  • Discrete instructor monitoring
  • Scaleable

 

237 Mapleview Drive East, Unit A3 Barrie, Ontario Canada L4N 0W5    t. 705.730.1130   e. info@knowledgesurge.com